Hosting
Amazon Web Services, AWS Asia Pacific (Sydney). Primary hosting, storage, KMS.
Foundation models
AWS Bedrock-hosted models in ap-southeast-2 for default inference. OpenAI and Anthropic available under per-customer opt-in only, with EU/US processing.
Communications
Twilio (AU) for SMS and voice. SendGrid for transactional email.
Telemetry
AWS CloudWatch, Datadog (AU region) for observability.
Customer support
Intercom for in-product help (US-hosted, restricted to operational metadata).
Notice
We notify customers 30 days before adding or replacing a subprocessor.