SpectraIQ.ai·SalesAvailable NowAI Leads Management Never miss a lead. Ever.
An always-on AI BDC that engages every web, marketplace and SMS lead quickly, qualifies intent, books test drives and, where the customer environment supports it, writes activity back into existing dealer systems.
78% of dealership leads never get a real response.
Lead forms hit inboxes at 7:42pm. By the time a BDC agent opens them at 9:14am, the customer has already booked a test drive with another franchise. Multiply that across carsales.com.au, AutoTrader, Facebook Marketplace, dealer websites and OEM portals, and the average AU dealership leaks 60-70% of its pipeline before a human ever picks up the phone.
From signal to revenue, in one continuous loop.
Capture
Every form, DM, SMS, marketplace enquiry and missed call lands in one queue, deduplicated and enriched with prior history.
Engage
Personalised response goes out in under 90 seconds in the customer's preferred channel and tone, bilingual where appropriate.
Qualify & Convert
Intent scored, finance pre-qualification surfaced, test drive booked into the salesperson's calendar with dealer workflow write-back.
Engineered for dealership operators.
Sub-90-second response
Native SLA across every channel, 24/7/365.
Dealer workflow write-back
Where the customer environment supports it, activity is written back into existing dealer systems. Integration is scoped case-by-case.
Marketplace ingestion
carsales, AutoTrader, Drive, Facebook Marketplace, Gumtree.
Adaptive tone
Mirrors how the customer writes. Luxury, volume, EV, distinct voices.
Compliance guardrails
Privacy Act 1988 and ACMA Do-Not-Call enforcement built in.
Human handoff
Salesperson takes over with full context in one click.
Every conversation. Instantly managed. Intelligently personalised.
SpectraIQ's AI Voice & Messaging Agents engage with customers across voice, SMS, email and digital messaging channels, responding instantly, qualifying enquiries, answering common questions, booking appointments and ensuring every customer interaction receives timely, consistent attention.
Whether the enquiry arrives during business hours, after hours or over the weekend, every conversation is handled professionally, with the ability to seamlessly hand over to dealership staff whenever required.
AI Voice Agent
Answer inbound calls using natural, human-like AI conversations while capturing enquiry details and routing customers intelligently.
AI Messaging Agent
Engage customers across SMS, email and digital messaging with fast, personalised and context-aware responses.
Intelligent Lead Qualification
Capture customer intent, identify buying signals and prioritise high-value opportunities before they reach the sales team.
Automated Appointment Scheduling
Book appointments directly into dealership workflows while reducing manual administration.
Omnichannel Customer Conversations
Maintain consistent conversations across voice, SMS, email and web enquiries with a unified conversation history.
Seamless Human Handover
When required, transfer conversations to dealership staff with complete context so customers never need to repeat themselves.
Built to reduce lead leakage and improve customer engagement.
- Respond to customer enquiries within seconds.
- Never miss an inbound enquiry during or after business hours.
- Deliver consistent customer engagement across every communication channel.
- Reduce manual administrative workload for dealership teams.
- Increase appointment opportunities through immediate follow-up.
- Provide every customer with a professional and personalised first interaction.
- Enable dealership staff to focus on high-value customer conversations.
Operational capabilities and potential business benefits only. Outcomes vary by dealership, configuration and operating practices.
Where AI agents sit in your lead workflow.
- 01Customer enquiry
- 02AI Voice & Messaging Agent
- 03Lead qualification
- 04Appointment booking / intelligent response
- 05Sales team engagement
- 06Ongoing customer journey
Enterprise-grade, secure and configurable, available 24/7 and omnichannel by design, built for Australian dealerships to augment your team rather than replace it.
Figures shown are illustrative or indicative only. Actual outcomes may vary depending on individual dealership circumstances, implementation approach, operational practices and other business factors.
Plugs into the systems your dealership already runs.
How fast is implementation?+
Timelines vary. Many customers reach steady-state operation quickly, with integration and deployment scoped case-by-case around existing systems and workflows.
Will customers know they are talking to AI?+
Disclosure is configurable per dealership. We default to transparent disclosure on first message.
Does it replace our BDC?+
It replaces overflow, after-hours and dead-lead work. Your best people focus on closing.
What about the Privacy Act?+
All data stays in AWS Sydney. APP 1-13 controls are enforced at the data plane.
Can we use our own scripts?+
Yes. You can lock tone, escalation rules and never-say lists per franchise.
Pairs well with.
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AI Dead Leads Revival
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AI Digital Concierge
A 24/7 brand experience layer.
Built for the dealership floor. Ready in 48 hours.
See SpectraIQ working on your own dealer system data inside a single guided session.