8 January 2026 · 8 min read · SpectraIQ Industry
The questions that come up
Real-world range in summer heat. Home charging install. AC vs DC charging. Battery warranty. Tow capacity. Software updates. Resale value. Government incentives by state.
Where generic AI fails
It guesses on range, conflates AC and DC charging speeds, gets state-by-state incentive policy wrong, and treats every EV like a Tesla. Customers notice within two messages.
What good looks like
Model-specific knowledge of WLTP and real-world range. Up-to-date state incentive data. Charging infrastructure familiarity. Honest answers about edge cases the brochure doesn't cover.
Service implications
EV service intervals are longer, but service complexity is higher. AI should set the right expectations at handover, not promise 'no servicing required'.